Expected live casino to feel a bit more... live lol. Switched over from slots for a change and half the time the dealer either ignores chat completely or they just do the scripted hello/good luck thing and move on. Not blaming them really, some tables are flying and chat must be a mess, but then what’s even the point of the social part if it feels like talking into the void. Other players barely say anything too, or it’s just weird spam.
And when something actually glitches, freeze on a blackjack hand or bet timing feels off, support is another headache. Live chat support says talk to game provider, provider says talk to casino, around and around. That part annoys me more than losing tbh. Feels like live dealer is marketed as this more human experience, but a lot of sessions feel colder than RNG blackjack rn. Maybe I’m landing on bad providers/tables or maybe that’s just how it is now...